Shipping policy
At Body Belt, we want your order to arrive safely and without unnecessary delays. This policy explains how we process, ship, and deliver your Body Belt™ Light Therapy Belt.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that orders placed on weekends or public holidays may begin processing on the next business day.
Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Canada | 5–10 business days |
| United Kingdom | 5–10 business days |
| Other Destinations | 7–12 business days |
Delivery estimates begin after your order has been processed and shipped.
These are estimated delivery times, not guaranteed delivery dates. Actual delivery may vary depending on your location, customs processing, carrier delays, and other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Any available shipping promotions will be clearly communicated on our website.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.
Please allow some time for tracking information to become active after shipment.
If your tracking information has not updated for several business days, please contact us at contact@bodybelt.store and we will be happy to assist.
International Orders & Customs
For orders shipped outside the country of dispatch, customs duties, import taxes, or other applicable charges may be imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also affect delivery times.
Delivery Delays
While we work to ensure your order arrives within the estimated timeframe, delays may occasionally occur due to:
- Carrier disruptions
- Customs processing
- Incorrect or incomplete delivery information
- Severe weather
- Public holidays
- Other circumstances beyond our control
If your order has not arrived within the estimated delivery window, please contact us so we can help investigate.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you need to update your address, contact us as soon as possible at contact@bodybelt.store.
Once an order has been shipped, we may not be able to change the delivery address.
Contact Us
If you have any questions about shipping or your order, please contact us:
Body Belt
Email: contact@bodybelt.store
Phone: +880 1881-850821
Address: Chattogram, Chattogram 4333, Bangladesh
We’re here to help make your shopping experience as smooth as possible.